Mark joined the Teaching and Learning with Technology (TLT) team as a Help Desk Agent in Spring of 2019. He graduated in 2017 from the Rutgers School of Engineering, and brings with him experience as a former Rutgers Office of Information Technology (OIT) employee. He loves facing difficult problems and looks forward to the moment of solution. He hopes to bring this joy to others who experience technology issues here at Rutgers. In his free time, Mark enjoys exploring new skills and crafts. He is an enthusiastic photographer, a sociable chef, and a persistent adventurer.